SoldierNET Support


How to...

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Frequently Asked Questions (FAQ)

FAQ's provide answers to questions that a lot of people might have already asked. FAQ

Please check the How to... and the Frequently Asked Questions sections first to see if the answer you need is there. If not SoldierNET provide telephone, and email support.

Support is available for any aspect of the SoldierNET service, connecting to it and for administration of your account. We give support for all the hardware and software that we provide but are not able to provide support for problems related to hardware or software that we do not provide. You will need to provide your username and/or voucher details.

Telephone support is available Mon-Fri, during normal business hours, 9:00 a.m. - 5:30 p.m.
It is still worth trying outside those times as we often check messages and are glad to help whenever we can.
To contact support please call 0131 556 4300.

Email support is available at